Energy-Telecom service
SECTION “CONTACT INFORMATION”
#1. “First name” field accepts only 30 characters.
#2. “First name” field accepts digits also.
#3. “First name” field accepts all other characters.
#4. “Last name” field accepts only 30 characters.
#5. “Last name” field accepts digits also.
#6. “Last name” field accepts all other characters.
#7. “Street address” field accepts less then 255 characters.
#8. “State” list box offering only 49 states.
#9. “State” list box offering “Other” variant also.
#10. In “State” list box “NV” is absent.
#11. “State” list box accepts “Other” after pushing default button.
#12. “State” list box offers Canadian state – BC.
#13. In “State” list box the state “IND” should be “IN”.
#14. “City” field accepts punctuation characters also.
#15. “ZIP” field accepts letters also.
#16. “Email” field accepts all characters. Make sure it should be like that.
#17. “Email” field accepts more then 255 characters.
#18. Not required “Reffered by” field is provided with error message “Please enter…”.
#19. “ZIP” field accepts not existing USA zip codes.
SECTION “CELL PHONE SERVICE”
#20. “Current provider” list box “Other” option is needed.
#21. “Current provider” list box does not offer all providers.
#22. “My monthly bill is approximately” field accepts 11 digits.
#23. “My monthly bill is approximately” field accepts letters also.
#24. “My monthly bill is approximately” field does not accept “.”. It mismatches in other sections with the same text field.
#25. “Months left on the current contract” list box offers only 10 months.
#26. “Number of phones on plan” list box offers 100 and more.
#27. “I last upgraded my phone approximately” list box offers 24 months and has “More” option.
#28. In the section it is possible to check more than 1 “check box”.
#29. After pushing default button/ “Submit” button data of “Months left on the current contract” list box, “Number of phones on plan” list box and “I last upgraded my phone approximately” list box disappeared.
SECTION “LOCAL/ LONG DISTANCES/ INTERNATIONAL SERVICE”
#30. “My monthly bill is approximately” list box accepts 11 digits.
#31. “Total bill” list box accepts 11 digits.
#32. “Primary phone number” has no asteriks.
#33. “My monthly bill is approximately” list box accepts characters also.
SECTION “HIGH SPEED INTERNET SERVICE”
#34. “My monthly bill is approximately” list box accepts characters also.
#35. “Wireless Aircard” radio button location is confusing - under check boxes.
#36. “Provider” text field loses input information after “Submit”.
SECTION “TV SERVICE”
#37. “Months left on plan” list box accepts 24 months.
SECTION “HOME SECURITY SERVICE”
#38. Check box “I do not have home…” has “.” at the end of the sentence. It mismatches with other check boxes in all sections.
SECTION “GAS AND ELECTRIC SERVICES”
#39. “My monthly bill is approximately (summer)” accepts more than 2 digits after “.”.
#40. “My monthly bill is approximately (winter)” accepts more than 2 digits after “.”.
#41. Check box “I am opento…” should be “I am open to…”.
SECTION “COMMENTS”
#42. The system does not recognize the input data as existing or not. After default button there is message “Thank you for your participation”.
#43. Inconsistency between GUI implementation in between “Submit” and “Clear” buttons.
#44. “Clear” button invokes misleading error message “Invalid data request. Please call technical support or restart your computer !!!”.
SECTION “CONTACT INFORMATION”
#1. “First name” field accepts only 30 characters.
#2. “First name” field accepts digits also.
#3. “First name” field accepts all other characters.
#4. “Last name” field accepts only 30 characters.
#5. “Last name” field accepts digits also.
#6. “Last name” field accepts all other characters.
#7. “Street address” field accepts less then 255 characters.
#8. “State” list box offering only 49 states.
#9. “State” list box offering “Other” variant also.
#10. In “State” list box “NV” is absent.
#11. “State” list box accepts “Other” after pushing default button.
#12. “State” list box offers Canadian state – BC.
#13. In “State” list box the state “IND” should be “IN”.
#14. “City” field accepts punctuation characters also.
#15. “ZIP” field accepts letters also.
#16. “Email” field accepts all characters. Make sure it should be like that.
#17. “Email” field accepts more then 255 characters.
#18. Not required “Reffered by” field is provided with error message “Please enter…”.
#19. “ZIP” field accepts not existing USA zip codes.
SECTION “CELL PHONE SERVICE”
#20. “Current provider” list box “Other” option is needed.
#21. “Current provider” list box does not offer all providers.
#22. “My monthly bill is approximately” field accepts 11 digits.
#23. “My monthly bill is approximately” field accepts letters also.
#24. “My monthly bill is approximately” field does not accept “.”. It mismatches in other sections with the same text field.
#25. “Months left on the current contract” list box offers only 10 months.
#26. “Number of phones on plan” list box offers 100 and more.
#27. “I last upgraded my phone approximately” list box offers 24 months and has “More” option.
#28. In the section it is possible to check more than 1 “check box”.
#29. After pushing default button/ “Submit” button data of “Months left on the current contract” list box, “Number of phones on plan” list box and “I last upgraded my phone approximately” list box disappeared.
SECTION “LOCAL/ LONG DISTANCES/ INTERNATIONAL SERVICE”
#30. “My monthly bill is approximately” list box accepts 11 digits.
#31. “Total bill” list box accepts 11 digits.
#32. “Primary phone number” has no asteriks.
#33. “My monthly bill is approximately” list box accepts characters also.
SECTION “HIGH SPEED INTERNET SERVICE”
#34. “My monthly bill is approximately” list box accepts characters also.
#35. “Wireless Aircard” radio button location is confusing - under check boxes.
#36. “Provider” text field loses input information after “Submit”.
SECTION “TV SERVICE”
#37. “Months left on plan” list box accepts 24 months.
SECTION “HOME SECURITY SERVICE”
#38. Check box “I do not have home…” has “.” at the end of the sentence. It mismatches with other check boxes in all sections.
SECTION “GAS AND ELECTRIC SERVICES”
#39. “My monthly bill is approximately (summer)” accepts more than 2 digits after “.”.
#40. “My monthly bill is approximately (winter)” accepts more than 2 digits after “.”.
#41. Check box “I am opento…” should be “I am open to…”.
SECTION “COMMENTS”
#42. The system does not recognize the input data as existing or not. After default button there is message “Thank you for your participation”.
#43. Inconsistency between GUI implementation in between “Submit” and “Clear” buttons.
#44. “Clear” button invokes misleading error message “Invalid data request. Please call technical support or restart your computer !!!”.
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